A Message from our Leadership


Every day, patients and families place their trust in Halton Healthcare during some of the most important and vulnerable moments of their lives. That responsibility continues to drive how we grow, advance, and work together to deliver more connected, compassionate, and accessible care for the communities we serve.

At Halton Healthcare, we have continued to advance our One Halton Healthcare vision, working as one team, across all sites and services, to create a more connected, responsive, and patient-centred system. Our focus has been on making meaningful improvements that patients can feel, including shorter waits, smoother transitions, and more coordinated care made available right here in Halton Region.

A key priority this year has been strengthening patient flow and access. From the introduction of our Command Centre — a centralized team using real-time data to coordinate operations and support timely, informed decisions on a patient’s journey during their visit or stay — to expanded community-based care programs and new clinical pathways, we are bringing people, processes, and technology together in new ways to ensure patients receive the right care, in the right place, at the right time. These efforts are helping to reduce delays, improve experiences, and support better health outcomes across our system.

One of our most significant accomplishments this year was securing approval to add 123 new acute medicine beds across Oakville Trafalgar Memorial Hospital and Milton District Hospital over the next two years. By building out our shelled space, areas already built and roughed in and ready to be completed within our existing footprint, we are able to expand capacity quickly and cost-effectively while minimizing disruption to patients, families, and care teams. These modern, patient-centred inpatient units will help ensure we can meet the growing healthcare needs of our rapidly expanding and aging communities, bringing high-quality care closer to home for generations to come.

At the same time, we are investing in innovation and partnerships that will shape the future of care. Whether through advanced surgical technologies, new approaches to delivering care in the home and community, or expanded training opportunities for the next generation of healthcare professionals, we are building a system that is both responsive today and ready for tomorrow.

This crucial work continues to be informed by the voices of our patients, families, staff, and partners. Through ongoing engagement, we are listening, learning, and ensuring our priorities reflect the needs of the diverse communities we serve.

While there is more work ahead, we are proud of the progress we have made together. Throughout this report, you will see how our teams are turning innovation into impact, improving access, strengthening care experiences, and delivering better outcomes for those who rely on us.

To our staff, physicians, midwives, dentists, learners, volunteers, board members, Foundations, donors, and community partners, we sincerely thank you. Your dedication and commitment make this work possible every day.

From left to right: Dr. Cheryl Williams, Executive Vice President Clinical Operations & Chief Nursing Executive, Dr. David McConachie, Chief of Staff, Melissa Farrell, President & CEO, Riccardo Trecroce, Board Chair.
Leadership Team

Connect


Holding hands in a wheelchairHealing at Home: Care That Continues Beyond the Hospital

The Halton@Home program is helping patients transition safely from hospital to home.  Working together, nurses, therapists, Patient Care Navigators, and support staff deliver coordinated care to patients at home - where they feel most comfortable - alongside families and primary care providers.


Through the program, patients can either receive same-day care instead of being admitted to hospital, short-term support after discharge, or specialized services such as respiratory care, personalized to meet their needs.  By supporting patients in the transition home, the program helps recovery and promotes independence while minimizing the need for hospital-based care.

Over the past year, the Halton@Home program has helped more than 750 patients through safe and timely discharges, representing a 250 percent increase over last year. The program also introduced new care options including a 2-week Respiratory Pathway, the 8-week chronic and restorative pathway, and the 8-week Emergency Department discharge support pathway. These initiatives have further expanded access to personalized care, helping patients return home sooner, avoid unnecessary readmissions, and contribute to improved patient flow throughout the hospital.

 

Doctor and patient visitA New Roadmap for Connecting to Primary Care in Halton

In response to Ontario’s Primary Care Action Plan, which aims to connect every person in Ontario to a family doctor or primary care team, Halton Healthcare and the Connected Care Halton Ontario Health Team created a roadmap to strengthen and transform primary care in our region and help the more than 41,000 Halton residents who currently do not have a regular family doctor or nurse practitioner find one. Co-designed with patients, providers, and community partners, the plan sets a clear path to ensure every resident can access care close to home, when and where they need it.

The approach focuses on four key areas: connecting residents to primary care providers, expanding access to team-based care, improving coordination between providers, and ensuring care is inclusive and culturally responsive. New local Health Hubs and a primary care access pathway will help link people to care, while integrated teams, including nurses, nurse practitioners, dietitians, and social workers, will provide more comprehensive support in the community. These changes are expected to enable earlier diagnoses, better-managed conditions, and fewer unnecessary hospital visits.


A more integrated primary care system will also improve patient outcomes and support smoother transitions from hospital to home. By strengthening coordination between hospitals and community providers, the plan helps bridge gaps in care and creates a more seamless patient experience. Equally important, the plan reduces administrative burden for providers, allowing them to spend more time with patients and less on paperwork.

As the region continues to grow, this plan reflects a shared commitment to a more responsive and sustainable healthcare system for the future.

 

Hospital staffSimplifying the Path to Care Across the Region

Halton Healthcare was selected by Ontario Health to lead two major regional intake hubs for Mental Health and Addictions and Orthopedics across the Central Region, helping patients connect more quickly to the care they need and making it easier to access services without multiple referrals or delays.

As a patient, this means a simpler, faster path to care. Instead of navigating disconnected programs, patients are guided through one coordinated system that links them to the right services sooner. For mental health and addictions concerns, the hub works with more than 64 health and community partners, connecting over 650 programs into a more streamlined network. For orthopedics, the model brings together 13 hospitals across the region, improving coordination and access to specialized care.

For a growing region of more than 4.2 million people, this approach helps reduce wait times, improve access, and simplify how patients connect to care. It also builds on more than a decade of experience supporting patients with mental health and chronic disease needs.

As a result, patients can get help earlier and spend less time navigating the systems, with more time focused on their health.

Advance


Ribbon cutting ceremonyCoordinating Care in Real Time: Inside the Command Centre

Halton Healthcare’s Command Centre brings together clinical and operational team members from across all hospital sites to monitor real-time data and identify patient flow bottlenecks, improving coordination across the organization and enabling faster, more informed decisions to support timely care. Instead of reacting to challenges after they occur, teams can now anticipate issues and adjust in the moment, helping patients move more efficiently from the Emergency Department to the right bed for the right care.

Early results are already demonstrating the impact of our Command Centre. Emergency Department wait times have dropped by nearly an hour compared to last year and the number of patients waiting for an inpatient bed has been cut almost in half.

The Command Centre works alongside other initiatives, including improved Emergency Department coordination, expanded in-home care through Halton@Home, and better access to real-time wait time information for patients and families. Together, these efforts are helping create a more connected, responsive, and efficient system of care across all our hospitals as demand for services continues to grow.

 

Doctor preparing for surgeryAdvanced Surgery, Closer to Home: Precision Care That Speeds Recovery

When Milton resident Spencer was diagnosed with prostate cancer, he was able to receive leading-edge treatment just minutes from home. Using the da Vinci Surgical System, his procedure was performed with a minimally invasive approach, allowing him to be up and moving the same day and home by the next morning. Within weeks, he had returned to his normal routine.

This technology is transforming how surgery is delivered across the organization. The da Vinci system allows surgeons to perform procedures in a more precise laparoscopic fashion compared to conventional methods, using smaller incisions that support faster recovery, less pain, and shorter hospital stays. Currently used for prostate and colorectal surgeries, the program is expected to expand to additional procedures in the future.
 

Equally important, it brings this level of care closer to patients and families. Procedures that once required referral to larger, specialized centres can now be performed locally, reducing travel, easing stress, and keeping care connected within the community.
 

Watch Spencer’s Story


 

Doctor Talking to Patient After SurgerySame-Day Surgery: Improving Access and Recovery

At Halton Healthcare, more patients are returning home the same day as their surgery, improving access to care while supporting a smoother recovery experience.

The shift began with the introduction of robotics at the Oakville hospital. One of the goals was to increase same-day discharge rates so patients could return to the comfort and familiarity of home sooner. Advances in surgical techniques, including smaller incisions and enhanced recovery protocols, have made it possible for many patients to recover safely and effectively without an overnight stay. At the same time, the approach supported other important goals, including reducing pressure on inpatient beds and aligning with best practices for appropriate surgical care. 

To achieve this, a coordinated, multidisciplinary approach was introduced. Surgical teams, anesthesia, nursing, physiotherapy, pharmacy, and pre-admission services worked together to redesign how patients are prepared for surgery and supported afterward. This included standardized education, early patient optimization, clear discharge pathways, and tools like SeamlessMD to guide patients through their recovery. New approaches to pain management, medication delivery, and surgical techniques also helped support safe same-day discharge.

As Halton Healthcare continues to refine this model, same-day surgery is helping create a more efficient system while supporting patients to recover comfortably at home.

 

Doctor Providing rTMS TherapyNew Hope for Depression: Expanding Access to Innovative Mental Health Care

Halton Healthcare has introduced Repetitive Transcranial Magnetic Stimulation (rTMS), expanding access to a non-invasive, evidence-based treatment for patients with treatment-resistant depression who have not responded to first-line therapies.

rTMS uses targeted magnetic pulses to stimulate specific areas of the brain involved in mood regulation. Treatments are provided in short outpatient sessions and does not require anesthesia, allowing patients to remain awake and return to their daily activities immediately after each visit. For many, it offers a more accessible and less disruptive option for care.


As a recognized, Health Canada-approved treatment, rTMS has shown strong outcomes, with many patients experiencing meaningful improvement in symptoms, and some achieving full remission.


With the launch of rTMS, Halton Healthcare is continuing to advance mental health care, bringing innovative, patient-centred treatments closer to home and creating new pathways to healing for the community.

Respond


A First Look at the New ExpansionBuilding Capacity for a Growing Community

In the 2025 Fall Economic Statement, Halton Healthcare received approval to add 123 new acute medicine beds, expanding capacity at Oakville Trafalgar Memorial Hospital and Milton District Hospital over a two-year period. The expansion will be achieved through the build-out of previously constructed shelled space within each hospital’s existing footprint. These shelled spaces were purpose-built and roughed in during the initial phase of redevelopment at each site to accommodate future growth and ensure timely, cost-effective expansion as community needs increase.

The new inpatient units are designed to be patient-centred, with modern private and semi-private rooms that support comfort, dignity, and recovery. Delivering this growth within existing infrastructure minimizes capital costs, accelerates construction timelines, and significantly reduces disruption to patients, families, and clinical operations.

Over the next 20 years, the number of residents aged 75 and older in Halton region is expected to double, significantly increasing demand for hospital-based acute care services. With a rapidly aging population and increasing demand pressures, ensuring sufficient and appropriate inpatient space has become critical to delivering high-quality care close to home.

 

Watch Announcement Video  


 

State-of-the-Art Medical EquipmentExpanding Specialized Care Closer to Home

Halton Healthcare has expanded its home hemodialysis program to more residents in Georgetown and Acton, allowing eligible patients to receive life-sustaining treatment in the comfort of their own homes. The program reduces the need for frequent hospital visits while giving patients greater flexibility, independence, and control over their care. Patients receive ongoing support from a specialized renal care team, and a Registered Practical Nurse can now be present during each dialysis session to ensure safe, high-quality care while helping patients feel confident and supported.

In addition, a new outpatient palliative care clinic at Georgetown Hospital helps individuals living with complex or life-limiting conditions access care closer to home. For many, this means lighter burdens during an already challenging time, less travel and continuity of care aligned with individual needs and preferences. Led by an experienced palliative care physician, the clinic focuses on symptom management, comfort, and helping patients and families navigate their health journey with timely support in a familiar setting.

As demand for specialized care continues to grow, these expansions are improving access to care while reducing the need for hospital visits and supporting a more connected, patient-centred experience closer to home.

 

Mural on the Wall of the Paediatric UnitCamp Care Comes to Life: A More Comforting Space for Kids

Milton District Hospital’s Paediatric Unit and Post Emergency Paediatric Clinic (PEPC) moved into a new space, bringing with them a reimagined care experience designed especially for children and families.

At the heart of the new space is a “Camp Care” theme, created to make the hospital feel less clinical and more comforting. Bright colours, playful design elements, and child-friendly features work together to create a warm, welcoming environment that helps ease anxiety from the moment families arrive.

The Camp Care theme is carried out through patient materials and the overall care experience, creating a sense of consistency and helping children feel more at ease during what can often be stressful times.

The new space also supports clinical teams with improved layout and functionality, helping them provide more coordinated, efficient care while staying focused on each child’s needs.

Together, these changes create a more supportive, child-centred care environment.

Engage


Baby Arrives During Blue Jays Playoff RunTraining the Future of Care, Close to Home

At Halton Healthcare, growing academic partnerships are helping shape the future of healthcare close to home. Through a renewed partnership with McMaster University and collaborations with many other colleges and universities, learners across medicine, nursing, and health disciplines are gaining hands-on experience in the communities where many will one day practice.

Each year, hundreds of clinical placements take place across Halton Healthcare’s hospitals and community settings, giving learners exposure to a wide range of patient needs and care environments. Guided by experienced clinical teams, it is an opportunity to build practical skills while contributing to day-to-day care. Their presence also brings fresh perspectives, curiosity, and the latest evidence-based practices into the clinical environment. Most recently, Halton Healthcare welcomed the first class of resident physicians from Toronto Metropolitan University’s new School of Medicine, further strengthening its role in training the next generation of healthcare professionals.

By training learners locally and embedding education within patient care environments, Halton Healthcare is helping create pathways for future healthcare professionals to build their careers and continue serving the communities where they trained.

 

 

EDIA-R PlanTurning Values into Action: Advancing Equity, Belonging, and Respect

Clear action, shared accountability, and a commitment to listen, learn, and grow is at the heart of Halton Healthcare’s Equity, Diversity, Inclusion, Anti-Racism and Reconciliation (EDIA-R) Plan. Developed in partnership with staff, physicians, and community members, the plan sets a clear roadmap to strengthen equity and belonging across the organization, for both patients and teams.


The plan focuses on building a workforce that reflects the community, creating culturally safe environments, improving equitable patient experiences, and embedding ongoing education and accountability into everyday work. Early actions are already underway, including the introduction of Employee Resource Groups, mandatory anti-racism training, and expanded opportunities for staff engagement and learning.

Employee Resource Groups (ERGs) are staff-led, organization-supported groups that create space for connection, shared perspectives, and belonging. Alongside this work, ongoing Gender Affirming Care initiatives continue to strengthen inclusive and compassionate care for patients while fostering a more supportive environment for staff, physicians, and volunteers.


 

Baby Arrives During Blue Jays Playoff RunA Home Run for the Patient Experience: When Care Meets Community

During the Toronto Blue Jays’ playoff run, Halton Healthcare found a simple but powerful way to bring that to life. Across all three hospital sites, a shared sense of excitement transformed everyday moments, games played in patient areas, staff wore team gear, and a “One Team” spirit brought patients, families, and teams together.

For new parents like Mark, that connection became part of a milestone moment. His son Julian was born just as the Blue Jays secured a pivotal playoff win. Watching the game from his hospital room, with his newborn in his arms, he experienced two unforgettable firsts at once.

These moments were happening across the organization. On average, 12 to 14 babies were born each game day, many receiving small keepsakes to mark their “big league debut.” In paediatric areas, themed activities helped children feel more at ease, bringing play and familiarity into their care experience.

At Halton Healthcare, it’s a reminder that exceptional care goes beyond treatment, creating experiences that bring comfort, connection, and a sense of community when it matters most.
 

Newborn Baby Dressed in Blue Jays Gear

Research


Doctor in labFrom Discovery to Practice

Halton Healthcare’s Clinical Research Program continued to build strong momentum in 2025 to 2026, expanding its role as a leading community-based research program in Ontario. Through growing clinical trial activity, stronger interdisciplinary collaboration, and new investments in digital health and data science, research is increasingly embedded in how we deliver care.

Over the past year, 27 active studies were underway across a wide range of clinical areas, including cardiology, oncology, emergency medicine, critical care, nephrology, rehabilitation, and infectious diseases. This growth reflects a maturing research culture, with physicians, nurses, allied health professionals, and research teams working together to advance evidence-based care.

Cardiovascular research remains a key strength, with continued participation in international clinical trials focused on heart failure, acute coronary syndromes, and anticoagulation. These studies provide patients with access to emerging therapies while contributing to global advances in care.

 

Highlighted studies include:

  • LIBREXIA Trial
    A global Phase III study evaluating a novel anticoagulation therapy for patients at risk of stroke and cardiovascular events. Participation in this trial provides patients with access to new treatment options while contributing to the future of cardiovascular care.

  • GEMINI Hospital Cohort Study
    A large-scale data initiative using hospital data to better understand patient outcomes, resource use, and opportunities for quality improvement. Insights from GEMINI are helping inform more efficient, evidence-based care across the system.

At the same time, the program is expanding into digital health and data-driven research. Initiatives such as GEMINI are helping us better understand patient outcomes and system performance, while early work in predictive analytics and artificial intelligence is laying the foundation for more proactive, personalized care.

Research is also growing in areas that directly impact our communities. Studies focused on cancer care, dialysis, emergency medicine, and chronic disease management are addressing real-world challenges and improving how care is delivered closer to home.

Education and mentorship remain central to this work. Through partnerships with academic institutions and research networks, Halton Healthcare continues to support the next generation of clinicians and researchers, ensuring innovation remains a core part of our future.

Each study represents more than a milestone. It is an opportunity to improve outcomes, enhance patient experiences, and bring leading-edge care to our community.

As we look ahead, research will continue to play a vital role in advancing care at Halton Healthcare, connecting discovery to practice and ensuring our patients benefit from the latest innovations, close to home.

Accolades


Smiling Halton Healthcare staffCelebrating a Culture of Excellence

Halton Healthcare is proud to be named one of Canada’s Most Admired Corporate Cultures in the Broader Public Sector category, an honour we are grateful to receive again, following our initial recognition in 2021. Presented by Waterstone Human Capital, this national award celebrates organizations that foster high-performing, values-driven cultures that contribute to long-term success.

This recognition is a testament to the dedication, passion, and collaborative spirit of our teams across Halton Healthcare. Over the past three years, our culture has been evaluated on key dimensions such as leadership, vision, organizational and individual performance, and corporate social responsibility, all of which reflect our ongoing commitment to excellence in patient care and community service.

Together, we continue to shape a workplace culture that empowers people, drives innovation, and delivers impact.

 

 

Halton Healthcare staff outside standing for photoRecognized for Caring for Our People: Advancing Staff Well-Being

Supporting staff well-being remains a priority at Halton Healthcare and continues to receive national recognition. Halton Healthcare was honoured with the Holistic Employee Health Award from Occupational Healty & Safety (OHS) Canada, recognizing its approach to supporting staff physical and mental health.

Programs like Pet Pause, delivered in partnership with St. John Ambulance, offer moments of comfort and stress relief for staff, while the Fostering Well-being Through Leadership training, developed with the Canadian Mental Health Association, equips leaders with the tools to better support their teams.

The organization’s commitment to leadership development was also recognized with Safety Manager Nicole Urban being named one of Canada’s Top 25 Under 40 by OHS Canada.

By investing in its people, Halton Healthcare is strengthening the foundation of care, ensuring teams are supported so they can continue delivering exceptional experiences for patients and families.

Halton Healthcare by the Numbers


 

Ambulance icon

172,070

Emergency Department Visits

Hospital bed icon

36,764

Inpatient Admissions

Patient walking icon

370,949

Outpatient Visits

Medical tools icon

41,689

Surgeries

X-Ray icon

381,585

Diagnostic Services

Baby icon

4,907

Babies Born

Stethoscope icon

975

Professional Staff

Profile of a man icon

5,209

Staff

Graduation cap icon

521

Medical Learners

Heart icon

1,318

Volunteers

Test Tube and Beaker Icon

4,663,798

Laboratory Tests

Knife and fork icon

790,929

Patient Meals Served

Partners in Exceptional Care


Exceptional healthcare is only possible through the dedication, generosity, and partnership of our Foundations and volunteer organizations. Their support helps ensure our patients, families, and care teams have access to the resources, equipment, and programs needed to deliver outstanding care every day.

Volunteers

More than 1,300 volunteers generously contribute their time and talents across Halton Healthcare. Whether supporting patients and families, assisting care teams, welcoming visitors, or leading fundraising efforts, they help create compassionate and positive experiences throughout our hospitals.

Our volunteer organizations also play an important fundraising role, helping fund equipment, patient care initiatives, and enhancements that directly benefit those we serve.

Foundations

Our three Foundations are instrumental in helping Halton Healthcare advance care, embrace innovation, and plan for the future. Through the generosity of donors, they fund leading-edge equipment, new technologies, specialized programs, facility improvements, and major redevelopment and expansion projects that would not otherwise be possible.

Their contributions help bring new ideas to life, enhance the patient experience, and ensure our hospitals can continue meeting the evolving needs of those who rely on us.

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We are deeply grateful to our Foundations, volunteer organizations, donors, and volunteers for their unwavering commitment to our hospitals. Their partnership is essential to everything we achieve and helps make exceptional care possible for our patients and families every day.

Halton Healthcare employee

Financials

From April 1, 2025 to March 31, 2026. Amounts expressed in thousands.


Piechart showing revenue

Revenue

Ministry of Health and Long-Term Care

$636,110

Interest income

$5,191

Other operational income

$98,609

Deferred grant amortization

$11,486

$751,396

Piechart showing expenses

Expenses

Salaries, wages and benefits

$537,680

Supplies and other expenses

$112,528

Medical and surgical supplies

$42,597

Drugs

$48,021

Equipment amortization

$15,978

$756,804

Excess of revenue over expenses before building Interest and amortization

($5,408)

Building interest and amortization

($3,258)

Excess of revenues over expenses

  • Expressed in thousands

($8,666)

Board of Directors


Riccardo Trecroce, Board Chair
Bob Aziz, Vice Chair
Dr. Ausma Ahmed
Pankaj Arora
Sharon Barkley
David Bronicheski

Dr. Megan Collie
Melissa Farrell
Dr. Margaret Gordon
Samantha Horn
Karen McClure
Dr. David McConachie
Ken McDermot

Katrina McFadden
Stacey Nagle
Indira Naidoo-Harris
Anne Marie O’Donovan
Robert Poirier
Neetika Sathe
Dr. Cheryl Williams

Executive Leadership Team


Melissa Farrell, President & CEO 
Dr. David McConachie, Chief of Staff

Clint Atendido, Vice President, Clinical
Al Coady, Senior Vice President, Redevelopment, Facilities & Retail Operations
Thomas Ferns, General Counsel & Chief Legal, Risk & Privacy Officer
Michele Leroux, Chief Human Resources Officer
Lloyd Noronha, Executive Vice President, Corporate Services, and Chief Financial Officer
Dr. Ian Preyra, Vice President, Medical and Academic Affairs
Adrienne Spafford, Chief Communications Officer & Vice President, Strategy & Partnerships
Jody Strik, Vice President, Clinical
Dr. Cheryl Williams, Executive Vice President Clinical Operations & Chief Nursing Executive